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You only do things so others can see, not so you can enjoy
Meditation teachers often give a warning to their new students. For the first year of your practice, don’t tell anyone you’re doing it. If you feel the need to tell others you’re meditating and how much it’s changing your life, then you’re missing the point. That warning makes me so happy. It’s exactly the approach we should take to personal growth. Because if the work we’re doing on ourselves…
There are only so many free nachos available
My first brush with celebrity happened at a taqueria a few weeks after my debut book went viral. The woman behind the counter recognized me from my article in the local paper, so she kindly offered me a meal on the house. Anyone who wears a nametag every day gets free nachos, she laughed. Now, at that time in my life, having only been out of college about a…
We see what we need to see
My nametag has become my social filter. It’s the central lever that instantly puts a social magnifying glass on any situation. Show me your reaction to a sticker, and I’ll show you who you are. It’s almost like an inkblot test. A shortcut to understanding. Based on how someone responds to my nametag, I know everything I need to know about them. Here’s a sampling of responses somebody might…
The unchallenged standard of personal identification
The signature is one of my favorite artifacts. It’s been a staple of individualism and personality in our society for thousands of years. Hancock, whose large and stylish signature first signed our nation’s declaration of independence, has even become the generic term as a synonym for the word signature itself. Congratulations on buying your new portable heated outhouse, sir, just going to need your johnhancock at the bottom of…
The room gets small and the air gets thick
Decisiveness is the antidote to regret. If our organization wants to move forward on a committed path, then we need to stop micro optimizing ourselves into oblivion and take action. We need stop engaging in this neurotic battle with our transitory illusion of perfection and ship something out the goddamn door. We’re not having another meeting. There will be no more touching base, circling back, syncing up or getting…
We are not your water cooler break
Starbucks once had a barista who posted an anonymous open letter to all of the company’s patrons. It’s honest, hilarious, and although it went viral many years ago, there’s still one section that resonates with me today. It’s the part about the bizarre relationship between coffee baristas and regular customers. Here’s what the letter says. We are not your friends. We are not your neighbors. In most cases, we…
Why does one brand name feel better in your mouth?
Mouthfeel is a term from the culinary world. It means that the brand name can be said with ease and satisfaction of pronunciation. It’s not awkward to express, doesn’t contain baggage, and won’t cause word aversion or negative connotation for the customer. Vaudeville performers were the first professionals to officially practice this tradition, using words with the hard k sounds, because they knew they were simply funnier to audiences….
Don’t blame me, the calendar made me do it
Friday has statistically been proven to be the least productive day of the work week. One study from a project management software company analyzed a data set of nearly two million projects and twenty eight million tasks from their user base. Their research found that, big surprise, the last day of the week was twenty percent less productive than the first. Another study of two thousand office workers found…
Let’s all jump on the train to nowhere
I’ve always felt that teamwork was overrated. Not unimportant, just overrated. Most companies agree that it sounds meaningful from a cultural standpoint, and no organization is naive enough to build their employer brand around not working together. But too much needless collaboration can have an adverse effect. If all people do is attend meetings and send instant messages to each other all day, it leaves them little time for…
Learning cannot be left to chance
As startups scale, connectivity suffers. When a growth stage company expands in headcount, say, from single to double digits, the complexion of the culture can’t help but change. The more people there are, the less connected employees will feel to each other. You simply won’t be able to know who everybody is anymore. It’s harder to keep track of each other and the sense of community diminish. Even if…