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I recently sat down to dinner with my girlfirend at the famous Forest Park Boathouse. As usual, we checked out the design of the sugar packets on the table.

Last month I released a free ebook about speaking. It was downloaded a few thousand times, which ain’t bad. Because I got so many positive emails, calls and comments about it, I decided to write a companion ebook for authors and self publishers. Here she is: 203 Things I’ve Learned about Writing, Selling and Marketing Books Three of my favorite tips are: #37: I would recommend you give away…

Picture this: you’re standing in a room full of strangers, not talking to a soul. You’re hoping to make at least one connection, but can’t seem to get the ball rolling. Eventually you think, “This is ridiculous. Why can’t I start a conversation with anyone?” The answer to that question runs deeper than you might think. Starting conversations not only depends on your communication skills; it’s also a function…

A is for ATTITUDE B is for BREAK PATTERNS C is for CONSISTENCY D is for DISCIPLINE E QTis for EVOLUTION F is for FRIENDLINESS G is for GOOD WITH NAMES H is for HAPPINESS I is for IDEAS J is for JOY K is for KNOWLEDGE L is for LAUGHTER M is for MUNDANE N is for NAMETAGS I need to apologize. See, sometimes I get so wrapped…

I’m no expert on goal setting, but 2006 has been the best goal setting/goal achieving year EVER. Thought I’d share 25 of the gems I’ve learned… 1. Brian Tracy, one of the world’s foremost experts on setting and achieving goals, explains the following fact: less than 3 percent of Americans have written goals, and less than 1 percent review and rewrite their goals on a daily basis. Which means…

The old saying in customer service is, “A complaint is a compliment.” If that’s true, then hate mail must be a dozen roses. I only say that because, in my four years of business, I’ve received my fair share of hate mail. Now, without going into a whole dissertation about the irony of hate mail being sent to a man who wears a nametag 24-7 to make the world…

Hey look, it’s That Guy! And look, he’s with That Bloke! Meet my friend Pete Williams. Referred to in the media as “Budding Richard Branson”, 24 year-old Pete Williams has been an entrepreneur from an extremely young age. During 2003 while reading the book The One Minute Millionaire, Pete Williams got a business idea… The MCG (The Aussie version of Madison Square Garden) under its own redevelopment and as…

Tuesday, April 29th, 2003. 5:47 AM. Standing at the corner of 6th and Morrison, I was the only person around for three blocks. I anxiously awaited the 5:50 train to take me to the Portland airport. To my amazement, I was off to New York City to do the biggest interview of my life. In less than 24 hours, I would appear on the CBS Early Show before an…

In 20 minutes, you have the biggest sales call of your life. It could mean your next promotion. It could mean millions of dollars in revenue. It could mean a new business relationship that lasts a lifetime. Are you wearing The Armor of Google? Huh? The Armor of what?! You heard me: Google. The greatest thing to happen to the Internet since the Internet. And, your best friend in…

A is for ATTITUDE B is for BREAK PATTERNS C is for CONSISTENCY D is for DISCIPLINE E QTis for EVOLUTION F is for FRIENDLINESS G is for GOOD WITH NAMES H is for HAPPINESS I is for IDEAS J is for JOY K is for KNOWLEDGE L is for LAUGHTER M is for MUNDANE Today I’m celebrating my six-year anniversary of wearing a nametag 24-7! Woo hoo! Which…