Every customer is the most popular girl in high school.
She’s smart, she’s pretty, she’s pursued relentlessly, she
has high standards, she has low patience, she has a busy schedule, she has a voice,
she has a camera, she has a platform, she has an audience, she has serious influence
over her friends and she’s used to getting what she wants, when she wants it,
the way she wants it.
How might that change the way your company interacts with