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A is for ATTITUDE B is for BREAK PATTERNS C is for CONSISTENCY D is for DISCIPLINE E is for EVOLUTION F is for FRIENDLINESS G is for GOOD WITH NAMES H is for HAPPINESS I is for IDEAS (coming next week) J is for JOY For the past few months I’ve been writing essays on how wearing a nametag 24-7 for the past 2,139 days to make people…

I’d just finished a speech with group of sales managers at a Fortune 500 company. After everyone cleared out of the room, my client came up to me with a huge smile on his face. “Great job Scott! I’ve been getting awesome feedback. You truly resonated with my staff!” “Cool, that’s what I like to hear,” I replied. Steve sat down in the chair in front of me. He…

This week I had the opportunity to speak with 150 student leaders of Res Hall Life at University of California Santa Barbara. It’s actually a cool story how I ended up there… Several years ago, a guy named Mike bought my first book. After reading it, he was inspired to create a community-building program for his Res Hall in Delaware which included using nametags with all of his students….

I really hate to admit it, but I once watched an episode of Dr. Phil. I know. Anyway, his advice to the panel of overweight guests was, “Don’t dwell on the idea of shedding pounds, but rather, focus on living a healthier lifestyle.” He encouraged (er, yelled at) them to modify their eating, drinking, exercising and sleeping habits. As a result, he said, they would experience increased energy, higher…

Buy Jeffrey Gitomer’s Little Black Book of Connectionson amazon.com today and get hundreds of dollars of free stuff from Jeffrey and 19 other top business leaders around the world …including me! The Little Black Book of Connections is the newest companion to Jeffrey’s best selling Little Red Book Series, and gives you the 6.5 critical assets, that get you from “Who You Know” to “Who Knows You.” NOTE: I…

Follow up can be tough. You want to be persistent but not annoying. Creative but not unprofessional. Unique but not too crazy. Last week I bought a new computer. Because I went from PC to Mac (thank God) I had to transfer my contact database. During the process I realized there were several dozen prospects or past clients that I hadn’t heard back from in a while. I figured…

I have this thing for three word sentences. They’re so perfect. So simple. So pithy. So rhythmic. So memorable. I think some of the best pieces of advice I’ve ever received were only three words long. For example: Action develops courage. Ask, “What’s next?” (Thanks, Pam Pellette) Ask, “Why me?” Assault the minute. Attract through attitude. Authenticity, not charisma. Avoid the always. Be a sleeper. Be completely original. Be…

1. The Federal Bureau of Labor did a study a few years back indicating that 70% of all new business comes from some form of networking. I think it’s higher. 2. So, no matter where you go – the Mall, church, out to dinner, the gym – you better have at least five business cards with you. 3. And be able to give an UNFORGETTABLE personal introduction in 10…

Somebody’s always watching. A friend. A stranger. A customer. A random dude who plays softball with your customer. Somebody’s always watching. He’s waiting for you to wow him. He’s watching to see if you’ll screw up. He’s hoping your actions will match your words. He’s anticipating your next move. Somebody’s always watching. So you better be consistent. You better be ready in and out of season. And you better…

Last week I finished reading What To Say When You Talk To Yourself. Fantastic book. I can’t believe I didn’t read it five years ago. And it got me thinking… …that a nametag would be utterly useless without a great attitude to go with it. And since I always seem to get questions about attitude, I wanted to share a collection of positive, attitude building affirmations to help you…