Seeing that I’m still in the middle of Swiss Nowhere, my wifi keeps going in and out. Better make this quick…
A fascinating study from Ohio State proved that customers whose clothes were rated as more fashionable and attractive, and who showed better grooming and make-up skills, received better service than those whose appearance was not rated as highly.
Also, I read a great piece in the Canadian Business Online about “The Great Place to Work Model. It was developed more than two decades ago in the U.S. and now used to survey some 750 companies in that country each year, has since been exported to 28 nations in Europe, Latin America and Asia. In 2005, 3,000 organizations around the globe completed the institute’s 57-question culture survey.
The employee surveys have revealed a remarkable consistency in what makes a great workplace, despite a wide mix of industries represented and the size of companies eligible to participate. For example, employees at a company in the Top 10 in any given country agreed 85% of the time, on average, with the statement: “Management is approachable, easy to talk with.”
Good stuff. Enjoy it. I’m off to the chocolate factory!
LET ME ASK YA THIS…
On a scale from 1-10, how approachable is your management?
LET ME SUGGEST THIS…
Ask five people you work with how approachable your management is. Submit your results here!
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Author/Speaker/That Guy with the Nametag
Find out how in 8 days with the release of Scott’s forthcoming third book!
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