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Are we so dependent on technology that we forget how to communicate face to face? Check out this video short from Picture Show Films – it’s absolutely brilliant. LET ME ASK YA THIS… What medium do you use the MOST to communicate interpersonally? * * * * Scott Ginsberg Author/Speaker/That guy with the nametag www.hellomynameisscott.com

nTAG Interactive, LLC was started by Rick Borovoy and George Eberstadt. By using RFID (Radio Frequency Identification) and “wearable technology,” attendees of trade shows, conventions and meetings can connect with each other through the use of electronic nametags. GREAT idea. But isn’t it ironic that the goal of stimulating social networking and face to face interaction is accomplished through a computer? LET ME ASK YA THIS… What are your…

Social network analysis [SNA] is the mapping and measuring of relationships and flows between people, groups, organizations, computers or other information/knowledge processing entities. This article has an awesome diagram that gives new meaning to the phrase “Six Degrees of Separation.” LET ME ASK YA THIS… Have you ever had a brief encounter with “that one person” who changed everything? * * * * Scott Ginsberg Author/Speaker/That guy with the…

The origination of the term break the ice dates back to old trade practices that involve, well, breaking the ice. When cargo ships became icebound for weeks at a time due to bitter, frozen winters, smaller ships were sent out to break the ice in order to make a path that would enable future trade. In other words, if you (as a boatman) wanted to get down to business…

People don’t treat email with the same care as face to face interactions. It’s almost as if they’re so complacent with the speed of email that their ability to use it in an effective manner diminishes with every message. As a result, they’re less approachable – even via technology. Check out Scott Kirsner’s fantastic article on email effectiveness called The Elements of Email Style. Also read Joel Heffner’s list…

It was late in the 1977 season. Dusty Baker of the Dodgers was rounding third, heading for home, having just hit his 30th home run. And the Dodgers were heading for a National League pennant. The on-deck hitter was Glenn Burke, enjoying his second season in the big leagues. As Baker crossed the plate Burke raised his hand. Baker responded by raising his. The two hands slapped together and…

Building business front porches follows the C-BEB Model™, (kuh-bebb) which stands for: Creating Comfort…WITH CUSTOMERS Breaking the Ice…WITH CUSTOMERS Empowering Communication…WITH CUSTOMERS Building Rapport…WITH CUSTOMERS Here’s a great Gallup article about how Sak’s 5th Avenue welcomes new customers. LET ME ASK YA THIS… How you do you welcome new customers? * * * * Scott Ginsberg Author/Speaker/That guy with the nametag www.hellomynameisscott.com

Chris Ray’s blog, Interactively Speaking, posted a link to an online BBC survey that tests your ability to detect fake smiles. Take the test! It’s amazing. And it makes you think twice about every time you’ve felt the sensation that someone wasn’t really smiling. This topic is also has relevance to making an UNFORGETTABLE™ first impression – not just a “good” first impression. LET ME ASK YA THIS… How…

The Second Domain of Approachability™ is: capable of being reached. In other words… If you have your business cards with you at all times, If you include email signatures at the end of your letters, If you cross reference contact information on all materials and websites, And if you return your calls and messages as soon as you can, You are capable of being reached. You are approachable. Your…

Cell Phone Etiquette: Debating the Caller ID. I’ve done quite a bit of research on this topic, including CNN, Monster.com, and this great list of cell phone etiquette resources. Still, nothing is more frustrating than to be on the other end of the “Caller ID Debate.” If you’re not familiar with this atrocity, here are the four steps. (1) Your conversation partner gives you the “just a minute” index…