When it comes to your prospects, information is invaluable.
If you can find out who they are, what they read, where they
work, what they do, how they think, what’s important to them and how to reach
them, you’re off to an awesome sales start.
In light of the digital revolution, however, there’s another
piece of information that might be even more valuable than any of those: What they’re saying.
That’s the biggest misconception about the web, more
specifically, social media. It’s not a sales tool, it’s a hearing aid. It’s not
a cash register, it’s a listening platform. And it’s not a device for tricking
people into giving you money, it’s a direct channel into how and why they make
decisions.
People are sharing more ideas, more experiences, more
opinions and more thoughts than ever before in history. And all you have to do
is listen. All you have to do is care enough to understand their world. That
way, you can helppeople with what they’re already doing,
instead of artificially squeezing yourselves into their overcrowded lives. That
way, you can learn how you fit into their world, not how they fit into
you marketing plan.
And if you’re lucky, what they’re saying will soon include
something positive about you.