Holy Valentine! 41st Birthday Concert

If one of your ideas doesn’t work out, that doesn’t make it a bad idea. The issue might have been timing, user error, a tech glitch, or some other unforeseen event. But whatever happened, treat this failure as part of the account learning process. Now, if the mistake is yours, own it. As quickly as you can. It’s embarrassing, but you’re not going to get fired, and your clients will be more understanding of human error than you think there...

People are quick to complain about oversharing in the workplace. The argument is that over sharers are employees with an overblown sense of worth who believe everything they say should be shared in person, just like they do online. The argument is not wrong. Does the intern really need to tell stories about her drunken exploits from the weekend? Does the whole team really need to know that the company founder hasn’t had a solid bowel movement in three years?...

The hardest time to set boundaries is when you're feeling lonely. It's just so temping to give in to people. They ask you for something, anything, and you jump at the chance to help them, because it's guaranteed to make you feel needed and useful. The quick fix is irresistible. Like putting a salve on a wound. When I was a young, struggling entrepreneur, scrambling for any shred of new business that came my way, setting boundaries was profoundly difficult....

My friend’s venture firm incubates, builds and grows tech startups. He once told me that a huge red flag in the acquisition process is when a company has what’s called a customer concentration risk. Meaning, a significant portion of the organization’s recurring income can be attributed to a single source, and that company runs the risk of losing anticipating revenue at best, and full blown brand extinction at worst. Check out some of the questions he asks his potential acquisitions:*Can...

We’ve always been told that comedy is tragedy plus time. Maybe the equation of the self works in a similar way. What if maturity was just identity plus time? After all, knowing who we are isn’t the hard part. Knowing how to use who we are to navigate the losses, rejections, failures, mistakes and transitions life throws at us, that’s the real work. Opening ourselves to the wisdom that would otherwise run silently beneath our feet. My friend once gave...