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You can’t make people return your calls. All you can do is increase the probability that your phone will ring by becoming more “call-back-able.” So, whether you’re leaving voicemails with customers, coworkers, prospects, potential dates, employees, superiors, suppliers, students, volunteers – even complete strangers – the same principles and practices still apply. Here’s a list of nine ways to become more call-back-able: 1. Start with yourself. Think back to…

Video not working? Click here for Adobe Flash 9! Watch the original video on NametagTV! LET ME ASK YA THIS… How would you treat people if you weren’t working so hard to sell them? LET ME SUGGEST THIS… For a list called, “13 Roles of the Listener,” send an email to me, and I’ll send you the list for free! * * * * Scott Ginsberg That Guy with…

FACT #1: The only judgment your people can (honestly) make about you is how interacting with you makes them FEEL. FACT #2: If you’re not perceived and remembered as being approachable by the people you serve – I guarantee your organization WILL suffer. As such, there’s a myriad of impending dangers of inapproachability. We’ll be exploring each of them in this three-part series, along with a collection of practical…

You can’t make people retweet you. All you can do is increase the probability of getting retweeted by becoming more retweetable. Today, I’m going to tell you HOW. Not because I’m a Twitter Coach. Not because I’m a Social Media Expert (even though everyone and their mother claims to be one these days…) Nope. I’m just a guy who gets retweeted a lot. My name is Scott Ginsberg, aka,…

The word “inspire” derives from the Latin inspiraire, which means, “to breathe into.” So, I’m curious: What are YOU breathing into people? Hope? Happiness? Passion? Permission? Creativity? Confidence? I know. Kind of tough question. And if you can’t think of your answer right away, don’t sweat it. WHAT you breathe into people isn’t as important as THAT you breathe into people. Unless you have a high-garlic diet. HERE’S THE…

Consistency – despite convenience and comfort – creates uncracked character. Unfortunately, I can’t teach you (or your company) how to be or stay consistent. What I can do is give you some questions to ask yourself, your coworkers and your organization that will increase the PROBABILITY of consistency. Consistency between: Your choices and your core. Your decisions and your dominant reality. Your message and your mentality. That’s what enables…

1. Foster customer activity. Especially during long wait times. Giving the customer something to do that enfolds him in the effort and tempers impatience. For example, at Six Flags, they play non-stop cartoons while you wait in 45-minute roller coaster lines. At the Vegas airport, they loop entertaining PSA’s about airport safety starring famous performers like Rita Rudner, Blue Man Group and CarrotTop. What activity could you involve your…

1. Build up a critical mass of interest. Now that you’ve attracted people’s attention, you’ve got to KEEP their attention by being interesting. I won’t go into all the details here, but there IS a formula for becoming the most interesting person you know. Read it. Memorize it. Live it. How are you keeping yourself fascinating? 2. Be Shoulder Angel. Remember in the cartoons when the little devil/angel would…

How you spend your day – literally, hour by hour – will determine how much money you make, how happy you are, how healthy you are and how successful you become. Period. Amen. Q.E.D. Here are 38 ways to make TODAY the best day of your life: 1. Today, accomplish three highly valuable activities. 2. Today, achieve small victories. 3. Today, add value to yourself. 4. Today, approach everything…

1. Action isn’t just eloquence, it’s credibility. And it’s rare. So if you make it your practice to actually execute your ideas quickly, you’ll be ahead of 90% of the world. What have you taken action on today? 2. Be careful not to set too low a price point for your own value. It’s hard to raise it back up. Are you charging enough? 3. Be fierce and original…