What else can I do for you to make me more comfortable?

When the housekeeper knocks on the hotel room door, and we politely decline turn down service, that’s setting a boundary. 

It’s a minor moment, but it’s representative of a macro issue. 

Not taking responsibility for other people’s emotions. Overcoming the terror of potentially disappointing others and looking selfish in the process. 

And so, even if there is a pang in the pit of our stomachs because we think we’ve offended the maid and hurt her feelings and insulted her profession, we just let it go. 

Because by saying no, we have once again resisted the seductive slide into codependency. 

Besides, it’s their job. The sole purpose of a hotel employee is to make our stay more comfortable. To cater to our needs. 

Take it from a guy who not only worked in guest service at a luxury hotel, but spent years traveling the world, staying in hotels and training hotel employees on guest service. 

It’s in the job description. They’re generally very happy to comply and appreciate when guests vocalize their needs. 

Just say no and see how it feels. 

You have plenty of towels anyway. 


What else can I do for you to make me more comfortable? 

* * * *

Scott Ginsberg

That Guy with the Nametag

Author. Speaker. Strategist. Inventor. Filmmaker. Publisher. Songwriter.  



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