9 Words to Eliminate from your Entrepreneurial Vocabulary

1. Answers. Overrated. Questions are all that matter. Here’s why: Questions advance sales. Questions change relationships. Questions contain energy. What’s more, questions are bridges, catapults and fuel. They create buy-in, earn respect, invite dialogue and transform organizations. When was the last time your precious answers did all that for you??

2. Balance. It’s for ballerinas. Besides, you can be off balance and still be on purpose. That’s called alignment, and it beats balance any day. Your challenge is to figure out what your life looks like when the integrity of its foundation is in tact. Are you on a path that aligns your actions to your values?

3. Dabbling. Go all out or go home. Be dedicated or be eliminated. Throw yourself wholeheartedly into the game. That’s what it takes to win. And if you don’t want to make this a business, don’t bother. Are you willing to go pro?

4. Formulas. They’re non-updatable, unshakable and inelastic. They’re inflexible, choreographed, canned, insincere, inauthentic and preplanned. They’re often resisted, debated and creates defensiveness. And their rigid, rote learning limits people’s possibilities and stifles their creativity.

Practices, on the other hand, work. They come in the form of simple, doable and human actions. They insinuate instead of impose. They’re adaptable and apply to various situations and people in their own unique way. They’re also easily digested, self-evident, non-threatening and encourage people’s creativity. Which of the two are YOU using?

5. How. How is dangerous. How is a dream destroyer. How is the difference between an Idea Guy and an Execution Guy. And the problem is, too many people are at war with HOW when they should be in love with WHY.

Look: You don’t have to know what you’re doing. You don’t have to know where you’re going. You don’t have to know how you’re going to get there. You just need to move – and you need to know WHY you’re moving. Because if you focus on the WHAT, the HOW will eventually appear. Are you stopped by not knowing how?

6. Knowledge. Anybody can bring it to the table. The real question is: Have you taken action upon your knowledge? That’s the difference between knowing and doing. That’s the difference between information and insight. Experience. Application. Execution. Actionability. Do you just offer expertise and information, or can you deliver REAL insight?

7. Resume. A thing of the past. If you want to persuade potential employers, prospects and customers to hire you, remember this: Your resume is most effective when someone OTHER than you writes it.

So, your resume is your Google ranking. Your comments section on your blog. The testimonial page on your website. Your resume is what people are saying about and after your name. Don’t you think that if someone wants to hire you, she’s going to validate your credibility from multiple sources?

8. Satisfaction. Proves nothing. Even “loyalty” isn’t all that powerful anymore. What you need is customer insistence. Absolutely gotta-have-it factor. Absolute gotta-work-with-this-guy factor. You need people slam their fist down on the boardroom table and say, “We need to hire THIS guy!” Are your customers satisfied, loyal or insistent?

9. You. I don’t know if you got the memo, but YOU are overrated. It’s nothing personal. I’m sure you’re a very smart, cool person. But nobody cares about you. They care about them. They care about money, sex and happiness. And the minute you start to embrace that reality, the minute your world will change forever. It’s amazing how far a little humility will go. Have you gotten over yourself yet?

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How much money are you losing by having a weak entrepreneurial vocabulary?

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* * * *
Scott Ginsberg
That Guy with the Nametag
Author, Speaker, Coach, Entrepreneur
[email protected]

Never the same speech twice.
Always about approachability.

Watch The Nametag Guy in action here!

How to Close the Gap between Your Onstage Performance and Backstage Reality

I have three questions for you:

1. Are the stories people tell about you the same stories you tell about yourself?

2. What’s the gap between how you want to be seen and how others experience you now?

3. And how does that gap between your onstage performance and your backstage reality affect the daily lives of the people you serve?

Frustrated by your own answers?

That’s not entirely surprising. As Stanley Bing explained in Zen and the Art of Managing Up, “The distance between what you believe you are and the actual reality of your true nature will make you angry.”

Here are few suggestions for narrowing that gap:

1. Allow your truthful self-expression to inspire others to do (and BE) the same. Because when you applaud the gifts of YOU, you are able to applaud the gifts of those around you.

2. Let people experience that they can change your mind. Sometimes we’re too close to the parts of ourselves that drive other people crazy. As Robert Sutton suggests in The No Asshole Rule, “Stop doing things that provoke people who don’t know you well to mislabel you as a jerk.”

3. Listen careful to how people describe the way they experience OTHER people. Then, ask yourself how well – or how poorly – you’re performing in those same areas. Use others’ behaviors as mirrors to reflect your own image back to yourself. List them out, identify the attributes and then begin to embody or eliminate them in your own life.

4. Make people feel essential. People feel more comfortable around those who make them feel good about themselves. Period. So, in addition to making people feel valuable and important and special, you also need to go out of your way to make them feel essential. Like you couldn’t imagine (not) having them around. Like you don’t know where you’d be without them. Like the organization would crumble to the ground without their unique contributions. Essential. And you do so by simultaneously applauding everybody’s brilliance AND tolerating everybody’s liabilities.

5. Share comments that honor the other person’s unique feelings, thoughts and emotions. However you respond, just make sure there’s an undercurrent that communicates, “This is how I truly feel about what you’ve just offered me.”

6. Stay sensitive to this person’s immediate experience of you. People rarely forget how you treated them the last time. Therefore: Everything is a performance, everything matters and everybody is watching.

REMEMBER: Being approachable isn’t enough. You need to be perceived as being approachable as well.

LET ME ASK YA THIS…
How will you close the gap between your onstage performance and backstage reality?

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* * * *
Scott Ginsberg
That Guy with the Nametag
Author, Speaker, Coach, Entrepreneur
[email protected]

Never the same speech twice.
Always about approachability.

Watch The Nametag Guy in action here!

How do I approach the office bully?

Every science class you’ve ever taken in your life will confirm the following biological truism:

What feeds, grows. What starves, dies.

The secret is to show bullies that you’re not an easy target. Ideally, they’ll eventually become tired and move on.

If you don’t, taking their bait is letting them get away with it. Growing up with an older brother, I can attest to that.

Bullies want attention and a reaction from you. And if you don’t give it to them, they can’t win. Because reactions feed mean people. That’s what they want.

So, instead of getting sucked into their vortex, consider these suggestions:

1. Preface and reciprocate. An excellent technique from The Verbal Art of Self-Defense is to say, “OK, let’s talk about this. You go first and I won’t interrupt. Then when you’re done, I’ll see if I have any questions.” Wow.

2. Ask for clarity. This will frustrate the person who relies on clouding every interaction to feel in control. Try asking, “Can you give me a specific example of that?” Odds are, they can’t.

3. Change the pattern. If you don’t give him the response he expects, you will disrupt his rhythm and break his patterns. This is best way to get someone’s attention. Then, as a result, HE will have to react for once. Ha!

4. Yuk it up. The secret to taking the sting out of potentially threatening remarks is found within your own humor. Especially when it’s used in a safe and unassuming way, this keeps you at protective distance that can’t be breached.

For example, if someone comments, “Ginsberg, you’re such an idiot! You can’t do anything right! What do you have to say for yourself?” you might respond, “Oh, you’re just jealous…” or, if you prefer a more extreme response, “Hey! It’s not my fault my mother ‘experimented’ with crack while she was pregnant with me!”

Such humorous comments prevent the launch of your biochemical “fight or flight” stress response. Most importantly, they allow you to remain in control, to remain intelligent and to preserve the dignity others will attempt to take away.

5. Don’t show a tolerance for interruptions. Get people back on track by counting behaviors and making them aware of their conversational narcissism. Here’s a handy guide I published about how to handle the office interrupter.

6. Remember that clueless people don’t want to see clues. Jerks are defensive, and being defensive means they’re afraid of letting new ideas into their mind. The secret is to drop hints, not bombs. Introduce clues slowly and give them time to respond.

7. Reframe their nastiness. In the book How to Make Piece with Anyone, author David Lieberman suggests the following language: “Thanks for telling me. Most people would be afraid to tell me because they think I’d get all upset and defensive. Where did you learn so much about (X)? How would YOU have handled it? You have such great (X) – I wish you’d tell me your secret.”

This response pattern works for several reasons. First, it’s complimentary. And gratitude diffuses defensiveness. Second, it proves that you’re not taking ownership of the other person’s emotions. Third, it appeals to the other person’s ego (which is exactly what they want anyway) by asking for their expertise. Remember: Don’t defend and don’t complain against it.

LET ME ASK YA THIS…
How do you approach the office bully?

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For the list called, “26 Rapid-Fire Strategies for becoming the Most Approachable Person in Your Organization,” send an email to me, and I’ll send you the list for free!

* * * *
Scott Ginsberg
That Guy with the Nametag
Author, Speaker, Coach, Entrepreneur
[email protected]

If they can’t come UP to you; how will they ever get BEHIND you?

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NametagTV: Frontline Best Practices, Vol. 2

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Scott Ginsberg
That Guy with the Nametag
Author, Speaker, Coach, Entrepreneur
[email protected]

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19 Do’s and Don’ts of Award Winning Entrepreneurship

DON’T allow people to make you feel bad for being awesome.
DO personally amputate anyone who doesn’t believe in or support you.
And surround yourself with people who love and inspire you.
Who could you call at 2 AM?

DON’T be so interested in creating a work of art.
DO be interesting in becoming a work of art yourself.
And just know that it’s never truly finished.
What did you create today?

DON’T be selfish with your knowledge.
DO share your expertise generously so people recognize it, become addicted to it and eventually depend on you for it.
And the world will open up to you.
What did you teach today?

DON’T be the most unique.
DO work the hardest at your uniqueness, know it well, amplify it, commit to it and stay consistent with it.
And the market will reward your handsomely.
What value are you prepared to deliver to others so that they will voluntarily give you their money?

DON’T feel the need to justify yourself to, waste your time on, or become upset if, you piss off people who don’t know how to value you yet.
DO the thing that makes people watch you with breathless interest.
And that select pool of individuals will be all the support you need.
To whom are you a rockstar?

DON’T feel the need to tell people everything you know to convince them.
DO regularly put yourself in front of economic buyers so when they DO feel the need, you’re the trusted advisor they think of first.
And that will be all the marketing you’ll ever need to do.
Do you have marketshare or mindshare?

DON’T just sit in bed mulling over things.
DO get up and go think on paper.
And your ideas will be executed significantly sooner.
How much money have you lost because you didn’t feel like writing your ideas down?

DON’T live your life in boxes.
DO realize you don’t need anybody’s box.
And you will be set free.
Do you pick the box that says, “Other”?

DON’T get fancy and try to appeal to everyone.
DO be courageous enough to go with something simple and focused.
And your message will have the best chance of getting through and sticking TO people.
Does your marketing pass the 5th Grader Test?

DON’T spend any extra time trying to impress yourself.
DO make a conscious effort to inspire and wow the masses.
And incidentally, you WILL be impressed.
Whom have you made gasp this week?

DON’T obsess over the need for approval from anyone other than yourself.
DO learn to affirm yourself by applauding internally.
And you’ll get standing ovations every time.
Are you your own #1 fan?

DON’T recreate what’s always been recreated.
DO produce something people have a yearning for.
And you will capture the world’s imagination.
Do you bring a new lens or just regurgitate recycled wisdom?

DON’T apologize for the one thing you are that consistently wows people.
DO give your audience permission to be taken over by your performance.
And they will stand in line and pay higher prices than they know they should.
How often do people see you, being you, in your element, doing what you do?

DON’T compete.
DO create.
And you’ll redirect your energy into something you can win at, every time.
What did you create today?

DON’T spend most of your time planning.
DO spend most of your time building.
And action will become the engine that drives your credibility.
Do you really need to attend another mastermind meeting?

DON’T be stopped by not knowing how.
DO flirt with impatience, ambiguity, irrationality and insanity.
And you’ll discover that logic is overrated.
How much money are you losing by waiting until you know what you’re doing?

DON’T become so absorbed in the limitations of your condition that you don’t explore the creative possibilities of the situation.
DO move in the direction that helps you build your usefulness.
And in so doing, you will be performing an act of worship.
Why were you designed to cure?

DON’T fill up your time with mindless efforts to prove yourself.
DO fill up your time with mindful efforts to improve yourself.
And every day, part of you will get stronger; and part of your life will get better.
How did you add value to yourself today?

DON’T be limited by the thoughts others have tried to set in motion for you.
DO ignore the would-be deflectors of your one true dream.
And plunge forward into the vortex of swift, focused action.
Whose life are you living, really?

LET ME ASK YA THIS…
What are your entrepreneurial do’s a don’ts?

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* * * *
Scott Ginsberg
That Guy with the Nametag
Author, Speaker, Coach, Entrepreneur
[email protected]

Never the same speech twice.
Always about approachability.

Watch The Nametag Guy in action here!

Nine Ways to Leave a Legacy of Openness

1. Accept bad news without the need for sugarcoating. That way, your people can give it to you straight. They can feel comfortable reporting negative information without the fear of being reamed by your emotional reactivity.

So, if you want this to happen, you have to demonstrate that you support failure. And a great place to start is by sharing a few of your own screw-ups FIRST. Sometimes that’s all the permission people need. Do you respond well to good and bad news?

2. Acknowledge others’ contributions to your worldview. Let people know their thinking has affected you. Here’s how:

(1) Show them the notes you took when you were listening to them
(2) Tell them how you recently quoted them during another conversation
(3) Share with them the insights you’ve stumbled upon after being inspired by something they said.

That should do the trick! Who’s toggling your brain?

3. Allow nothing to be meaningless in your sight. Ideas. Problems. Experiences. And especially people. They’re ALL good to you. They all have value. They all serve a purpose.

Because your attitude is: Everything matters. Everything has meaning. Everyone teaches you. Remember: Unconditional Positive Regard. What do you see when you see people?
4. Allow your stories to be open to new interpretation. When you tell a story, follow these steps. First, pause when you’re finished. Give the people listening to you the space they need to process and contribute.

Next, let feedback in. Listen. Consider new lessons you could have learned from the story. Play with newfound applicability. Then, write these new interpretations down. And thank people for adding value to your experience by saying, “I never would have thought of that!” or “Cool! Another lesson.” Are your stories up for discussion?

5. Ask for time to think about what they have said. This is another great move for making space in the conversation. It also prevents foot in mouth disease by buying you some time to process.

That way you can react less and respond more. What’s more, it builds a sense of curiosity and excitement in the mind of the listener, making you more listenable. Remember: Don’t be so quick to rush into the silence. How do you answer questions?

6. Be a rock people can count on. That means stillness. That means emotional objectivity. That means listening with the ears of your heart. That means not interrupting, fixing, judging or taking over the conversations. That also means staying solid to your core and reflecting people’s realities back to them so they can process their own solutions. Whom are you a rock to?

7. Develop the capacity for self-observation. Become the audience of your own drama, not just the actor. That way you can better understand how people experience you, as well as how they experience themselves when they’re with you. What side of the stage are you on?

8. Disagreeing is tolerable – disagreeing without proposing solutions isn’t. Think of it as a Positivity Ratio: Every time you disagree, promise yourself and your team that you’ll always bring two or three solutions along with you. That keeps receptivity high. Are your disagreements derailments or springboards?

9. Don’t be threatened by people who are smarter than you. Otherwise you’ll end up keeping people around you that are inadequate so you feel better about yourself. And that only leads to poor performance. Are you willing to be the dumbest guy in the room?

LET ME ASK YA THIS…
What will be your legacy of openness?

LET ME SUGGEST THIS…
For the list called, “71 Words Employees Never Want to Hear Their Manager Say,” send an email to me, and I’ll send you the list for free!

* * * *
Scott Ginsberg
That Guy with the Nametag
Author, Speaker, Coach, Entrepreneur
[email protected]

Never the same speech twice.
Always about approachability.

Watch The Nametag Guy in action here!

How to Gauge Your Entrepreneurial Readiness

When you’re willing to put it all on the line for something. That’s when you’re ready.

When you find yourself constantly asking yourself, “What the hell am I still doing here?” That’s when you’re ready.

When a stagnant existence in the throws of mediocrity no longer fulfills you. That’s when you’re ready.

When you’ve worked so long and hard on something that you actually become sick of that thing. That’s when you’re ready.

When you’ve built a strong enough foundation of inner resources to support you when YOUR economy inevitably starts to crumble. That’s when you’re ready.

When people start to recognize you at airports in other cities. That’s when you’re ready.

When you’ve built a platform that’s strong enough and following that’s large enough. That’s when you’re ready.

When the message you’ve been preaching starts to become the dominant reality of your life. That’s when you’re ready.

When you have no idea WHAT the hell you’re doing (or HOW you’re going to do it) – but know WHY you’re going to do it. That’s when you’re ready.

When three (or more) moments of synchronicity occur within a short period of time. That’s when you’re ready.

When you can’t possibly imagine spending another 14-hour day sitting alone in that goddamn cubicle. That’s when you’re ready.

When you no longer have to ask Google if you’re ready. That’s when you’re ready.

When you spend more time thinking about what it would be like if you owned your own company rather than how you benefit your current company. That’s when you’re ready.

When you’re willing to make yourself uncomfortable and dramatically reprioritize your life. That’s when you’re ready.

When you realize that whether or not you’re “ready” is irrelevant. That’s when you’re ready.

LET ME ASK YA THIS…
Are you ready?

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* * * *
Scott Ginsberg
That Guy with the Nametag
Author, Speaker, Coach, Entrepreneur
[email protected]

Who’s quoting YOU?

Check out Scott’s Online Quotation Database for a bite-sized education on branding success!

www.stuffscottsaid.com.


6 Little Known Ways to Elevate Your Entrepreneurial Edge

1. Decide how impatient you can afford to be. Being impatient might be the smartest decision your company could ever make. My first suggestion is to write the following two words on a sticky note: Just Go. That’s it. Just go.

Be willing to look bad on the road to immortality. Plunge forward plan-less. And stop allowing the need for perfection to preventing you from doing, being and having what you want. Take action on your new idea swiftly. Find out what ONE step you could take NOW to start moving forward to your ideal future. How much money is being (too) patient costing you?

2. Document as you develop. Writing makes everything you do easier and better. Not to mention, if you don’t write it down, it never happened. Whether it’s an idea, a process or a mind map for your next project, keeping records of your creative initiatives always serves you well.

First, it enables you to repeat your process. Secondly, it helps you improve your process. And lastly, it assists you in teaching your process, either to coworkers or customers. What did you write today?

3. Decide what it will take to become a proven entity. That might mean a stronger web presence. That might mean a more robust networking plan. That might mean securing a spot as a regular contributor to an online publication read by your perfect clients.

That might mean getting up an hour earlier every morning to write, accumulate enough content to blog five times a week and slowly expand your thought leadership platform. Just remember: Your strategy for sticking yourself out there needs to be as remarkable as WHAT you’re sticking out there. To whom do you need to become a proven entity to?

4. Help customers visualize the end result. The benefit of the benefit of the benefit. Not a rental car – getting the hell out of the airport. Not a Happy Meal – shutting the damn kids up. Not a deep tissue massage – an escape from your stressful world.

The secret behind this principle is to visually represent this end result to the customer. Take Pizza Hut, for example. Do you think their website is just a bunch of pictures of pies? No way. You see images of families at home, sitting around the dinner table, laughing, sharing and relaxing. The pizza is just a prop. What are you the answer to?

5. Make sure you don’t lose your entrepreneurial edge. Return to your roots. Uncover your beginnings. Ask yourself these questions:

*Why did you get into business in the first place?
*What would you do if you were starting your business all over again right now?
*What injustice did you set out to fight when you first started your business?

If you can’t answer those questions, either execute a plan for recovering your edge or be smart and quit. How much of your entrepreneurial edge have you lost since you started?

6. Offer less. Choice saturation paralyzes people into inaction. Even the simple act of choosing caused mental fatigue. What’s more, the longer customers they take, the less they buy.

Thus: Complexity generates contemplation, and contemplation kills sales. Because a confused mind never buys. What if you gave people ZERO choice to eliminate customer frustration remove the threat of rejection?

LET ME ASK YA THIS…
How are you elevating your entrepreneurial edge?

LET ME SUGGEST THIS…
For the list called, “65 Things I Wish Someone Would Have Told Me When I Started My Company,” send an email to me, and you win the list for free!

* * * *
Scott Ginsberg
That Guy with the Nametag
Author, Speaker, Coach, Entrepreneur
[email protected]

Never the same speech twice.
Always about approachability.

Watch The Nametag Guy in action here!

How to be an Imperfectionist

About once a month, I get an email from a reader who kindly points out a typo in one of my books.

This, in my opinion, is a victory. Because at least I know somebody’s reading. Other than my mother.

And part of me wishes I’d thought to include those typos intentionally, just for the purpose of measuring readership. But I didn’t. The typos are there (not because I’m savvy), but because I’m imperfect.

Even after writing nine books. Somehow, one or two always manage to squeeze by in each one. Dang it.

But I’m cool with that. Perfection is overrated anyway.

THEREFORE: Exerting your imperfect humanity is a hallmark of approachability.

In the words of U.S. Anderson, author of The Magic in Your Mind:

“When imperfectness enters a man’s soul, he is able to show that he does not live alone in the world, but with millions of others, in whose hearts exists the same animating spirit.”

What about you?
Are you willing to be an Imperfectionist?

If so, consider these practices for implementing a little imperfection into your daily life…

1. Learn to thrive in shades of gray. Learn to walk the halls with an attitude of confident uncertainty. Ellen Langer explains the power of this practice in Mindfulness:

“You’re confident that the job will get done, but without being certain of exactly the best way of doing it. This gives employees more room to be creative, alert and self-starting; plus, risk taking becomes less risky.”

It’s about increasing your tolerance for ambiguity. It’s about not reaching for ready-made replies. And it’s about asking questions you don’t know the answer to. Are you confidently uncertain?

2. Don’t be at war with HOW when you should be in love with WHY. You don’t have to know what you’re doing. You don’t have to know where you’re going. You don’t have to know how you’re going to get there.

You just need to move – and you need to know WHY you’re moving. Lesson learned: Just keep starting. The finishing will take care of itself. If there even IS a finish line. Which there isn’t. Are you stopped by not knowing how?

3. Forego superficiality and, just for once, try being real. Here’s the deal: Honesty makes you vulnerable. And vulnerability reinforces your humanity because human beings are, by their very nature, imperfect.

Yes, it takes significantly more work to walk your truth. Especially in a world of (mostly) fiction. But, as my Aunt Vicki once told me, “If everything is perfect, somebody isn’t being honest.” What social mask are you willing to retire?

4. Trust that people want the real you. In Writing for Your Life, Deena Metzger explains that “beauty appears when something is completely and absolutely and openly itself.”

Similarly, you need to believe that people really DO want the best, most honest, most imperfect version of you. And if they don’t, you need to believe that that’s cool, too. But if that’s the case, now might be a good time to walk away. Which version of you do you think people want?

5. Allow unguarded moments. Who knows? Maybe now is the chance to screw up royally because you’ve been too perfect lately. Don’t worry: When you open the door to your imperfect nature and remove that which blocks the path of truth, the selfhood on which you stand will support you.

And, the awareness and honesty of your imperfections – ugly and terrifying as they may be – will set you free. Well, either that, or your secretary will call the police. What if you laid your weapons down, just for one round?

6. Stop trying to be a leader. Instead, exert your passion fueled by your purpose. Instead, make your life a work of art. Instead, become a living brochure of your own awesomeness. If you do these things – and do them IM-perfectly – people will follow. As Warren Bennis reminds us in On Becoming a Leader:

“No leader sets out to be a leader. People set out to live their lives, expressing themselves fully. Then, when that expression is of value, they become leaders. The point is not to become a leader. The point is to become yourself, to use yourself completely – all your skills, gifts and energies – in order to make your vision manifest.”

Wow. The un-leader approach. I like it. In what situations do you inhibit your own authentic self-expression?

7. Don’t criticize imperfections. This increases the probability of people thinking to themselves, “Thank you for treating me like a human being.” The challenge is learning to tolerate a reasonable amount of error. Otherwise people will perceive you as an unimpeachable leader with unrealistic expectations.

My suggestion: Stay away from the attitude personified by Dilbert’s Pointy Haired Boss, who regularly requests, “Read my mind and then recommend the decision I’ve already decided on.” What would happen to your career if you were known as the biggest imperfectionist in your company?

8. Leave room for yourself (and others) to be imperfect. Stop trying to convince everyone you encounter that you’re invincible, unbreakable and infallible. Approachable means bustable. Approachable means crackable. Approachable means surrendering to your imperfections.

Instead of pulling a Lady Macbeth and screaming, “Out, damned spot!” learn to say, “Hallelujah, blessed spot!” Come on. Even The Death Star had a weakness. And that thing was freaking HUGE.

Remember: Endorsing your own weakness establishes your acceptance of the imperfect humanness of others. Are you willing to abandon yourself to your own (and others’) inadequacies?

REMEMBER: Perfectionism is procrastination. Perfectionism blocks inventiveness. Perfectionism stains communication. And perfectionism slaughters playfulness.

Exerting your imperfect humanity, on the other hand, is one of the hallmarks of being an approachable leader.

In conclusion, when it comes to being an imperfectionist, let us remember Leonard Cohen’s famous tune, Anthem, in which he sang:

“Ring the bells that still can ring. Forget your perfect offering.
There is a crack in everything. That’s how the light gets in.”

Now if you’ll excuse me, I have a few manuscript typos to corrrrect for my next book.

LET ME ASK YA THIS…
Are you willing to be an Imperfectionist?

LET ME SUGGEST THIS…
For the list called, “23 Ways to Bring More of Yourself to Any Situation,” send an email to me, and I’ll send you the list for free!

* * * *
Scott Ginsberg
That Guy with the Nametag
Author, Speaker, Coach, Entrepreneur
[email protected]

If they can’t come UP to you; how will they ever get BEHIND you?

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Get Rid of Your Reputation for Being an Unapproachable Boss Once and for All!

This month we’ve been exploring the “Impending Dangers of Inapproachability.”

In part one, you examined five early warning signs.

Today, let’s talk about how people might feel interacting with you if you are unapproachable:

1. People will be on guard around you. Because they feel tense. Self-conscious. Afraid to offend you. Walking on eggshells. Hesitant to set off your emotions.

And the mental energy they expend on those fear-based thoughts (1) robs them of their ability to be true, (2) prevents them from offering full information, and (3) scares them away from sharing what’s most important. What questions are your employees afraid to ask you?

STRATEGY: At the end of your meetings, try asking, “What questions did I NOT ask that you were hoping I WOULD ask?”

2. People will be at a loss of words around you. Because you make them nervous. Because you don’t give them permission. Because you aren’t making communication a relaxing experience. How easy is it for people to open up around you?

STRATEGY: Learn to influence and inspire through imperfection and inadequacy.

3. People will feel like a non-person around you. Especially if unnecessary titles prevent them from getting to know each other authentically. Also, if unspoken hierarchies exist, take caution. This hampers the freedom of expression and creates psychological distance between people. No matter how “open” (you say) your door really is. Are you treating people like people, or statistics?

STRATEGY: Lead with your person and follow with your profession. Put values before vocation, individuality before industry and personality before profession.

4. People will feel tense or nervous around you. Which causes them stress. Which corrodes their health. Which impairs their positive attitude. Which lowers their overall performance. Which loses the company money. Do you bring peace or drama to other people’s lives?

STRATEGY: Learn how to incorporate deep breathing into everything you do. I suggest reading Eric Maisel’s Ten Zen Seconds. Changed my life forever.

5. People will hold (mostly) shallow interactions. And your communication topics will always remain superficial. Nobody will ever get to the heart of any important issues because they’re holding back, unsure about how you might react. As a result, very little ever gets accomplished. Do you really think asking about traffic or the weather is an effective conversation starter?

STRATEGY: Ask Passion Finding Questions (PFQ) like, “What was the best part
about your weekend?” and “What keeps you busy when you’re not working here?”

6. People will perceive interactions with as being longer. And, therefore, uncomfortable. As such, most interactions will end prematurely because people will want to get the hell out of there as soon as possible. Ultimately, this reputation will contaminate the space that surrounds you. How could you make the time spent with you seem shorter?

STRATEGY: Hold meetings in which everybody is standing up. Instantly cuts the perceived meeting time spent in half.

– – –

REMEMBER: The only judgment your people can (honestly) make about you is how interacting with you makes them FEEL.

Ultimately, it doesn’t matter if YOU think you’re approachable – it only matters if you’re perceived and remembered as being approachable by the people you serve.

If not, I guarantee your organization WILL suffer.

LET ME ASK YA THIS…
How is being unapproachable hurting your organization?

LET ME SUGGEST THIS…
For the list called, “71 Words Employees Never Want to Hear Their Manager Say,” send an email to me, and I’ll send you the list for free!

* * * *
Scott Ginsberg
That Guy with the Nametag
Author, Speaker, Coach, Entrepreneur
[email protected]

Never the same speech twice.
Always about approachability.

Watch The Nametag Guy in action here!

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